Thursday, May 26, 2011

10 Cyber Security Tips for Small Business

Here are 10 essentially common sense security best practices published by the Federal Communictaions Commision for Small Businesses:

1. Train employees in security principles
Establish basic security practices to protect sensitive business information and communicate them to all employees on a regular basis. Establish rules of behavior describing how to handle and protect customer information and other vital data. Clearly spell out the penalties for violating business policies.

2. Protect information, computers and networks from viruses, spyware and other malicious code
Install, use and regularly update antivirus and antispyware software on every computer used in your business. Such software is readily available online from a variety of vendors. Most software packages now offer subscriptions to "security service" applications, which provide additional layers of protection. Set the antivirus software to automatically check for updates at a scheduled time of low computer usage, such as at night (midnight, for example), and then set the software to do a scan after the software update.

3. Provide firewall security for your Internet connection
A firewall is set of related programs that prevent outsiders from accessing data on a private network. Install and maintain firewalls between your internal network and the Internet. If employees work from home, ensure that their home systems are protected by firewalls. Install firewalls on all computers – including laptops – used in conducting your business.

4. Download and install software updates for your operating systems and applications as they become available
All operating system vendors regularly provide patches and updates to their products to correct security problems and improve functionality. Configure all software to install such updates automatically.

5. Make backup copies of important business data and information.
Regularly backup the data on every computer used in your business. Critical data includes word processing documents, electronic spreadsheets, databases, financial files, human resources files and accounts receivable/payable files. Backup data automatically if possible, or at least weekly.

6. Control physical access to your computers and network components
Prevent access or use of business computers by unauthorized individuals. Laptops can be particularly easy targets for theft, so make sure they are stored and locked up when unattended.

7. Secure your Wi-Fi networks If you have a Wi-Fi network for your workplace make sure it is secure and hidden.
To hide your Wi-Fi network, set-up your wireless access point or router so it does not broadcast the network name also known as the Service Set Identifier (SSID). In addition, make sure to turn on the encryption so that passwords are required for access. Lastly, it is critical to change the administrative password that was on the device when it was first purchased.

8. Require individual user accounts for each employee
Setup a separate account for each individual and require that strong passwords be used for each account. Administrative privileges should only be given to trusted IT staff and key personnel.
9. Limit employee access to data and information, and limit authority to install software
Do not provide any one employee with access to all data systems. Employees should only be given access to the specific data systems that they need for their jobs, and should not be able to install any software without permission.

10. Regularly change passwords
Passwords that stay the same, will, over time, be shared and become common knowledge to coworkers and can be easily hacked. Passwords should be changed at least every three months.

Tuesday, May 17, 2011

Six Video Communications Trends

I attended the LifeSize Partner Conference last week. LifeSize, a Division of Logitech, designs and delivers high definition video communications products that provide a productive, true-to-life experience. We have seen a recent growth in video conferencing recently as the cost, quality and performance over standard internet connections has advanced dramatically. Video conferencing is finally moving into the main stream. Craig Malloy the CEO of LifeSize outlined these six trends in the future of video communications:

1. Video conferencing cloud services
2. Virtualization of infrastructure
3. Video streaming tightly linked to video calling
4. Tablet and smart phone video calling
5. Less than $1,000 high definition conference room endpoints
6. Deep integration to UC Platform

This industry is moving fast. The current video conferencing technology is 20 times more powerful than just a few years ago. Craig Malloy expects these six trends of video conferencing are coming in the next two years!